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GUIDELINES FOR OUR VALUED CUSTOMERS

Read our terms and conditions on this page for more helpful information about our offered products and services.

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OUR CUSTOMER POLICY

Choose FTDS Door Service Company for our excellent door services and products for commercial establishments in Miami and Vero Beach, Florida. Read our terms and conditions here.

TERMS AND CONDITIONS 

General Terms and Conditions of Delivery and Payment of FTDS Door Service Company.


In these terms and conditions of delivery and payment of FTDS Door Service Company (hereafter: the “Conditions of Sale”) the following terms have the following meaning:

SERVICES:

Services provided by FTDS Door Service Company are for steel doors, wood doors, glass doors, garage doors, and roll up doors. All work and services to be provided are the subject matter of an agreement.

GUARANTEE PERIOD:

All work order and invoice are charged with a service call and hourly labor. Customers may request regular service, same day service and/or an emergency service at the required applied rate.

CLIENT:

Every natural person or legal entity entering into an agreement with FTDS Door Service Company

ORDER:

The order from the Client to FTDS Door Service Company for the delivery of a product or service;


Once an order is made a sign copy of a service call request form will be printed and used as the customer’s acceptance of FTDS Door Service Company rates and bill guidelines and must be on file before work is performed.

AGREEMENT:

i. Every agreement effected between FTDS Door Service Company, LLC and the Client regarding the delivery by FTDS Door Service Company, LLC of Products or Services to the Client, as well as every amendment or addition to such and all (legal) acts necessary for the entering into or the performance of that agreement;


ii. Work order terms shall be governed by the laws of jurisdiction in which the provider performs services;


iii. Terms shall be valid and enforceable to the fullest extent allowed by such law;


iv. Terms shall be hiding upon and inure to the benefit of, the parties and their permitted respective successors and assigns.


v. Any express waiver or failure to exercise promptly any right under these terms will not create a continuing waiver or any expectation of non-enforcement.


vi. A party is not liable under this agreement for any breaches caused by events or conditions beyond that party’s control, provide the party makes reasonable efforts to perform its obligations or cure the breach under the entire agreement of provider and user regarding the services to be provided pursuant to such work order or invoice.


vii. The terms of these work order or invoice terms which by their nature are intended to survive the completion of the services by provide and termination of the work order or invoice, shall survive such completion and termination.

PERFORMANCE:

The products and services to be delivered by FTDS Door Service Company.

PRODUCTS:

All the goods and the user rights to those goods that are the subject matter of an Agreement.

PAYMENT

1. All new and existing customers who do not have an account with FTDS Door Service Company must arrange payment before the dispatching of a technician.


2. Hourly rate begins when the technician arrives at the Customer’s place of business.


3. Labor in excess of one hour is billed in 15 minutes increments.


4. We accept cash, check, Master Card, Visa, Discover, and American Express. 

5. Your permission to use your credit card for COD payment is required to schedule an appointment, by giving us your credit card number, you are authorizing us charge your account and agreeing to our terms and conditions.


6. The credit card will be pre-authorized when your appointment is schedule with the minimum amount due. Pre-authorization will hold funds on debit cards and may show as “in process” but is not charged on the debit or credit cards until completion of the service call and final auditing by our technician and customer service manage.

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